Retail & E-Commerce Application Modernization Services

Industry Overview

Retail software must handle peak traffic, omnichannel sales, real-time inventory, and multiple integrations. When e-commerce platforms can’t scale fast enough, retailers face slow checkouts, inventory mismatches and lost revenue.

Softacom analyzes architecture, data flows and integrations. We modernize step by step, preserving business logic, ensuring uptime and aligning the platform with current demands.

Retail companies gain faster and more stable platforms that can handle peak loads and integrate with new services. The result is improved customer satisfaction and a technology foundation that supports growth instead of holding it back.

How Softacom Helps

Software Modernization Abstract white geometric 3D cube pattern

Retail software slows down when demand spikes. Our team removes unsupported components, replaces risky dependencies, refactors core modules and modernizes architecture. The result is a faster and more stable platform that scales during promotions and seasonal peaks.

Software Migration geometric pattern

Retail migrations are risky when downtime impacts revenue and customer trust. We migrate applications, data, and integrations in controlled stages, keeping checkout and order flows stable throughout the process.

Custom Software Development 3D illustration of geometric shapes

Standard retail platforms rarely support complex pricing, omnichannel workflows or multi-warehouse operations. We build custom retail software tailored to your workflows and integrate it with POS, ERP, OMS, PIM, payment, and logistics systems. The results is software that fits your business model and reduces manual work.

AI Integration Abstract 3D illustration of artificial intelligence represented as a glowing AI cube among connected blocks

Retail systems generate valuable data but it’s often underused. We integrate AI into existing systems to support demand forecasting, inventory optimization, personalization, and operational automation. As a result, you get automated processes and measurable efficiency gains without rebuilding your platform.

Software Maintenance 3D illustration of two geometric structures

Retail software must stay available and responsive at all times. We maintain and support your systems by fixing issues fast, replacing risky components, optimizing performance and adapting software as business needs change. As a result, you have stable operations and a platform you can rely on during every sales cycle.

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E-Commerce services

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How we work

01 step

General project planning

NDA signing
Preliminary project analysis

02 step

Business analysis

Analysis of the request, formulation and clarification of the requirements
Choice of the approach
Creation of a roadmap
- Timeframes
- Possible risks and easy to address them
- Main stages
Provision of approximate budget, tech stack, the composition of the team

03 step

Project development

Preparation
Launch

Project development | Refactoring |Code review

Testing
Release

AI-accelerated modernization: Cursor rules + LLM/RAG

We embed AI into the workflow. Softacom’s Cursor rules, built on 20 years of best practices, combined with LLMs, embeddings/RAG, and proven architectural patterns.

Get a sample rulepack + “.NET/Delphi Migration Patterns” (PDF)

Cursor rulepack, private RAG layer, 2–4 week pilot, migration playbooks